5 Frequently Asked Questions About Working While You Receive Disability Benefits-From Ticket to Work

 From Ticket to Work, original found here

1. What is Ticket to Work?

Social Security’s Ticket to Work (Ticket) Program supports career development for people ages 18 through 64 who receive Social Security disability benefits (SSDI/SSI) and want to work. Through this free and voluntary program, eligible participants can work with service providers to receive the supports and services they need to find and maintain employment as they move toward financial independence through work.

This Fact Sheet provides more detailed information.

2. Am I eligible for the Ticket Program?

Individuals ages 18 through 64 who receive SSDI and/or SSI are eligible to participate in the Ticket Program.

3. How can I enroll in the Ticket to Work Program?

You can enroll in the Ticket Program by following these three steps:

  1. Determine your eligibility for the program. (See above)
  2. If you are eligible, find a service provider that offers the services you need by using the Find Help tool.
  3. Contact the service provider to determine next steps to create a work plan.

Once you connect with a service provider, they will contact Social Security to share that you are working together. Now, your Ticket is assigned to that provider, and you’re enrolled!

4. I receive SSDI. How can I find out how many Trial Work Period (TWP) months I have left?

Social Security can provide you with your Trial Work Period (TWP) status. You can obtain this by requesting a Benefits Planning Query (BPQY) by calling Social Security at 1-800-772-1213 or 1-800-325-0778 (TTY), Monday through Friday, 8 a.m. - 7 p.m. local time. You can also visit your local Social Security field office.

5. What is the Substantial Gainful Activity (SGA) amount for this year?

Social Security uses the term "substantial gainful activity" (SGA) to describe a level of work activity and earnings. If you receive SSDI, Social Security uses SGA to decide if your eligibility for benefits continues after you return to work and complete your TWP. Social Security generally compares your monthly earnings to set amounts, known as earnings thresholds, to evaluate if your work activity is SGA.

In 2022, the SGA monthly threshold is $1,350 per month. The Social Security Act specifies a higher SGA amount for statutorily blind individuals, so for people who are blind and receive SSDI, the SGA monthly amount in 2022 is $2,260.

Still have questions?

If you have questions about how work will affect your benefits, we encourage you to give the Ticket to Work Help Line a call. An agent will be able to connect you with resources that can help as you transition to employment. You can reach us at 1-866-968-7842 or 1-866-833-2967 (TTY), Monday through Friday, 8 a.m. - 8 p.m. ET. If you experience a long hold time, you can choose to request a call back while keeping your place in the system.

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