BQIS Interim Crisis Management Plan
Family Voices wants to be sure its members have information about the most up-to-date crisis plan for the state. The following bulletin is from DDRS:
Interim Crisis Management Plan
As the contracted crisis program ends on June 30, 2010, an interim plan has been
created to serve the Division of Disability and Rehabilitative Services (DDRS) Medicaid
Home and Community Based Services (HCBS) waiver and Supported Group Living
Medicaid Home and Community Based waiver Services:
In a crisis situation, individuals receiving HCBS should contact their case manager for
assistance. Case managers should be contacted directly during regular business hours
(Monday - Friday, 8:30 a.m. to 4:30 p.m.).
If assistance is needed outside of normal business hours, individuals receiving HCBS
should contact an Indiana Professional Management Group (IPMG) case manager, toll
free, at 1-800-878-9133. If a case manager is unable to effectively address a situation,
they may obtain a behavioral management consultant to conduct an in-person
assessment for the individual. The behavioral management consultant will identify steps
needed to stabilize the individual and coordinate with the case manager to obtain
necessary services.
Supervised Group Living:
Individuals in crisis situation who receive services in Supervised Group Living homes
should contact their service coordinator for assistance during regular business hours. If
assistance is needed outside of regular business hours, these individuals can call a
service coordinator at 1-877-240-1764. The service coordinator will follow the same
procedure as a case manager to assess the situation and determine if a behavioral
clinician’s support is necessary. Service coordinators will work with the behavioral
clinician to identify how the individual should best be supported.
Comprehensive Plan:
A comprehensive plan is being developed by DDRS, the Division of Mental Health and
Addiction and the Dual Diagnosis Task Force for crisis management services. Details
will be released as new information becomes available.
There is also an MHA suicide prevention/crisis number for state-wide calls. They can be reached at 1-800-273-TALK.
Interim Crisis Management Plan
As the contracted crisis program ends on June 30, 2010, an interim plan has been
created to serve the Division of Disability and Rehabilitative Services (DDRS) Medicaid
Home and Community Based Services (HCBS) waiver and Supported Group Living
Medicaid Home and Community Based waiver Services:
In a crisis situation, individuals receiving HCBS should contact their case manager for
assistance. Case managers should be contacted directly during regular business hours
(Monday - Friday, 8:30 a.m. to 4:30 p.m.).
If assistance is needed outside of normal business hours, individuals receiving HCBS
should contact an Indiana Professional Management Group (IPMG) case manager, toll
free, at 1-800-878-9133. If a case manager is unable to effectively address a situation,
they may obtain a behavioral management consultant to conduct an in-person
assessment for the individual. The behavioral management consultant will identify steps
needed to stabilize the individual and coordinate with the case manager to obtain
necessary services.
Supervised Group Living:
Individuals in crisis situation who receive services in Supervised Group Living homes
should contact their service coordinator for assistance during regular business hours. If
assistance is needed outside of regular business hours, these individuals can call a
service coordinator at 1-877-240-1764. The service coordinator will follow the same
procedure as a case manager to assess the situation and determine if a behavioral
clinician’s support is necessary. Service coordinators will work with the behavioral
clinician to identify how the individual should best be supported.
Comprehensive Plan:
A comprehensive plan is being developed by DDRS, the Division of Mental Health and
Addiction and the Dual Diagnosis Task Force for crisis management services. Details
will be released as new information becomes available.
There is also an MHA suicide prevention/crisis number for state-wide calls. They can be reached at 1-800-273-TALK.
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