Family Voices Indiana knows that many families will be travelling this holiday season, so our health information specialist, Cyndi Johnson, prepared this guide to travelling with a child with special health care needs. We hope you find it helpful.
Travel Guide for Families with CYSHCN
AIR TRAVEL
·
Click below for information
on Accessibility at the Indianapolis Airport: http://www.indianapolisairport.com/services_amenities/accessibility.aspx
·
Some airports offer a “trial run”
prior to the date of the travel in which families who have a loved one with a
disability can practice entering the airport, getting boarding passes, going
through security and boarding a plane. Contact your local airport to see if they offer
this type of service.
·
Transportation
Security Administration (TSA) offers “TSA Cares,” a toll-free helpline designed
to provide information about security procedures for travelers with
disabilities. It is recommended that travelers call TSA Cares at 1-855-787-2227 about
72 hours ahead of departure so
that when needed, TSA Cares can coordinate checkpoint support with
a TSA Customer Service Manager at the airport.
The phone line is open
Monday through Friday, 9:00 am to 9:00 pm EST,
excluding federal holidays. More
information on security procedures is available at TSA's website, http://www.tsa.gov/travelers/index.shtm . Travelers can also
contact the TSA Contact Center at 1-866-289-9673 or TSA-ContactCenter@dhs.gov.
·
For more information or concerns about air travel accessibility, visit
Aviation Consumer Protection at http://www.dot.gov/airconsumer or call their toll-free disability hotline at 800-778-4838.
·
Mobility
International USA offers an air travel tip sheet that can be found at http://www.miusa.org/ncde/tipsheets/airlinetips.
·
For
more tips and information on air travel with a disability, visit Flying with a
Disability at http://www.flying-with-disability.org/.
HOTEL
ACCOMMODATIONS
·
Recent revisions (March 2012) to ADA regulations require more
accessible reservation procedures for “Places of Lodging.” The intent of these changes is
o
to ensure that individuals with disabilities can make reservations
during the same hours and in the same manner as individuals without
disabilities
o
to identify and describe accessible features and inaccessible
features in the hotel and guest rooms in enough detail to allow an
individual with disabilities to assess whether a hotel meets his or her needs
o
to ensure that accessible guest rooms are held for use by
individuals with disabilities until all other guest rooms of that type
have been rented
o
to reserve, upon request, accessible guest rooms or
specific types of guest rooms and ensure that the reserved rooms are blocked
and removed from all reservations systems
o
to guarantee that a specific accessible guest room,
once reserved, is held for the reserving customer.
·
Traveling
Wheels allows you to book accessible lodging and other accommodations at http://www.travelinwheels.com/
OTHER TRAVEL AND TRANSPORTATION INFORMATION
·
For
transportation information by state as well as national services, visit https://www.disability.gov/transportation.
·
Traveling
Wheels allows you to book your accessible trip including air, hotel, vehicle,
and cruise accommodations at http://www.travelinwheels.com/.
The site also offers a searchable database
with detailed accessibility information for lodging, restaurants, stores,
transportation, attractions and tours, as well as information on medical
services in the area, as well as stories and tips from travelers with
disabilities.
·
The
Independent Living Institute provides an extensive list of website links on a
variety of accessible travel and leisure topics, including domestic and
international destinations: http://www.independentliving.org/links/links-travel-and-leisure.html
·
Easter
Seals Project ACTION addresses travel and transportation issues. They also offer a
“Travel Training” series that includes “Something Got in Your Way? Developing
Travel Skills to Address Unexpected Challenges.” . Visit http://www.projectaction.org/
or call 1-800-659-6428 for more information.
AMUSEMENT
PARKS, NATIONAL AND STATE PARKS, ETC.
·
Some
amusement parks have accessibility policies specific to their attractions. Call ahead to inquire about the park’s
policies, or visit guest information kiosks on site and be prepared to offer
proof of disability such as a doctor’s statement to access accommodations.
·
Walt
Disney World Resort in Orlando, FL: In general, Disney does not permit
wheelchairs or strollers in queue lines but instead offers a separate
accessible entrance to most attractions.
Visit “Guest” services office near the entrance where one can obtain
(with no documentation) a special tag to use their wheelchair or use a stroller
as a wheelchair. While the tag is not
specifically a means of bypassing the regular queue line, often the accessible
line is a much shorter wait, although one may need to wait for an accessible
ride car if transferring from the wheelchair is not possible. In some cases, persons who may have
difficulty standing in regular queue lines due to sensory challenges, heat-sensitivity,
or endurance-related conditions may also request alternative access to rides
and attractions. Further, those with
vision and/or hearing impairment may request seating near the front for shows
and other attractions.
- Access Pass for The National Parks
and Federal Recreational Lands.
This pass is a free lifetime pass for any U.S. citizen or permanent
resident who is medically determined to have a permanent disability that
severely limits one or more life activities. The Access Pass is your ticket to more than 2,000 federal recreation
sites, covering entrance and standard amenity fees for a driver and all
passengers in a personal vehicle at per vehicle fee areas (or the pass
holder and 3 additional adults for a total of four adults at sites that
charge per person). Children under
the age of 16 are always admitted free.
Note that the pass generally does not cover special recreation
permit fees or fees charged by concessioners. Photo identification may be requested to
verify pass ownership. Please contact a site directly if you have
a question about pass acceptance and fees.
The pass may be obtained in person at a federal recreation site or through the mail using this application form. Applicants
must provide documentation of permanent disability and residency or
citizenship.
TRAVEL IN
INDIANA
·
Holiday
World in Santa Claus, IN: Holiday World produces an annual Accessibility Guide
(available at In-Park Services) that is a comprehensive guide to accessibility
and accommodations in the park for persons with disabilities and special health
care needs. Also, guests with a
disability or special health care need may qualify for half-price passes
through the “Special Friends” rate.
Guests with a terminal illness may qualify for complimentary passes
through “Give a Kid the World” program. Call (812) 937-4401 for more information or
to inquire about accessibility and accommodations prior to your arrival.
·
Golden Hoosier Passport is an Indiana State
Parks pass with a special rate of ½ off the standard rate for the Resident
Annual Entrance Permit. Indiana residents that may
be eligible include those who (1) are at least 65 years of age or (2) are eligible
for Social Security disability payments under 42 U.S. C. 401. Note that proof of eligibility must be
presented at time of purchase and disabled individual must be present in the
vehicle at time of use. The pass admits
noncommercial vehicle, driver, and passengers. Good from January 1 until
December 31 of the year issued.
·
Indiana Golden Hoosier Permit is a free Indiana State Parks pass:
Indiana residents who may be eligible include those who (1) are former POWs or
their surviving spouses or (2) qualify for a DAV1 or DAV2 license plate,
regardless of age. Note that submission
of Form 32584 Certificate of Eligibility for Veteran License Plates is required
at time of purchase. Permits are mailed automatically at the beginning of each
year. Direct questions to jplanck@dnr.in.gov.
·
Access Pass card: Several attractions
across the state of Indiana have joined forces to offer $1 general admission to
qualifying families. To qualify for an
Access Pass, families must participate in any one of the following state
assistance programs: (1) Temporary Assistance for Needy Families (TANF),
(2) Food Stamps (Supplemental Nutrition Assistance Program/SNAP), (3) Hoosier
Healthwise Insurance (must show a Hoosier Works card (without Visa logo or
Hoosier Healthwise card). To apply,
visit any of the venues listed below and show an Indiana-issued photo
identification and proof of state assistance.
They will be issued an Access Pass card that is renewable annually and
provides family members the reduced rate throughout the year.
o
The Children’s Museum of
Indianapolis: $1 general admission per family member per visit. Some special
events and exhibits may not be included. Carousel rides and the annual Haunted
House are not included. Free parking. 10% discount in the museum's Food Court. Discounted price for StarPoint Summer Camp.
For accessibility or general information about The Children's Museum, call
(317) 334-3322.
o
Conner Prairie: $1
general admission per family member per visit. Some special events and exhibits
might not be included. Balloon rides are not included. Free parking. For more information about Conner Prairie
call (317) 776-6006 or visit www.connerprairie.org.
o
Indiana Historical
Society: $1 general admission per family member per visit. Some special events
and exhibits might not be included. Free
parking. For more information about the
Indiana Historical Society, call (317) 232-1882 or visit indianahistory.org.
o
The Eiteljorg Museum: $1
general admission per family member per visit. Some special events and exhibits
might not be included. Validated parking. For more information about The
Eiteljorg Museum, call (317) 636-WEST (9378) or visit www.eiteljorg.org.
o
NCAA Hall of Champions: $1
general admission per family member per visit. Some special events and exhibits
might not be included. Validated parking. For more information about The NCAA
Hall of Champions, call (317) 916-HALL (4255) or visitncaahallofchampions.org.
·
Indianapolis Zoo: Community Tuesdays are the first Tuesday of each
month, March through October, when Zoo admission is discounted to only $8.00
per person. Military personnel (active, retired, or veteran) receive a
20% discount on up to 4 tickets per visit year-round. Further, all military personnel are offered
free admission on Memorial Day and Veterans Day (20% discount applies to
additional tickets). Please bring
military ID.
·
The Children’s Museum of Indianapolis: For museum accessibility
information, visit http://www.childrensmuseum.org/museum-amenities. In addition to the Access Pass mentioned
above, the museum hosts some free admission days: Christmas Eve (10 a.m.–2
p.m.), Martin Luther King Jr. Day, Presidents Day, El Dia de Los Niños (April 28, 2013). Also, families
take advantage of “Target Free Family Nights,” where admission is free on the
first Thursday of each month, 4-8pm.
Youth under the age of 18 must be accompanied by an adult.
Revised October 2012
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