Office of Management and Budget Disability Survey

The Office of Management and Budget (OMB) is leading a multi-agency effort to understand how the services the federal government provides are part of a broader customer journey.

The OMB disability survey is open to individuals with a disability and those who help them. OMB invites participants to share what they have found most helpful, frustrating, and moments that made a difference in their family’s journey.

The survey is anonymous, though you have the option to share an email address if you are interested and willing to arrange an interview to discuss further. You can visit 2020 Federal Customer Experience Journey Mapping Projects to learn more about this important project, including how OMB will use the information participants provide.